Relocation Package

If you are planning on moving to Nanaimo, check out our Relocation Guide, starting on p. 17 of the Nanaimo Business Resource and Relocation Guide.

Consumer Complaints

The Victoria office handles complaints for all of Vancouver Island
Better Business Bureau of Vancouver Island
220-1175 Cook Street, Victoria, BC V8V 4A1
Telephone: (250) 386-6348 Toll Free: (877) 826-4222
Fax: (250) 386-2367

Clubs & Organizations

For a list of clubs and organizations click here

Starting a Business

Click here to go to our Business Information Page

Click here for a list of Business Licenses

Business finder

City of Nanaimo Business Licence Inquiries
238 Franklyn Street, Nanaimo, BC V9R 5J6
Telephone: (250) 755-4482

Yellow Pages


BC Ferries
Telephone: (250) 386-3431 (within BC)
Toll Free: 1-(888) BCFERRY (223-3779)
Newcastle Island Ferry (250) 754-7893
Protection Island Ferry (250) 753-8244

City Bus Information
Regional District of Nanaimo
City Bus schedules
Island Coach Lines 1-800-661-1725
Local (250) 753-4371
IslandLink Bus Services 1-877-954-3556
Nanaimo Airporter & Limousine Service (250)758-2133

Dayliner (The Malahat)
Tickets can be purchased at local travel agencies; or by calling VIA Rail at 1-888-VIA-RAIL (842-7245); or online at VIA Rail

Internet cafes

Townsite Business Centre
Web Laundry

Seniors information

Bowen Park Seniors Activity Centre (250) 755-7501
Bus Passes for Seniors & Handicapped 1-888-661-1566
Harbour City Nanaimo Probus Club
Meals on Wheels (250) 753-1300
Nanaimo & District Home Support Association (250) 754-3351
Old Age Security & Canadian Pension Plan 1-800-277-9914
Paradise Isle Seniors Society (250) 754-9566

Child Care Resources & Referral

Child Development Centre
1135 Nelson Street, Nanaimo, BC V9S 2K4
Telephone: (250) 753-0251

3156 Barons Rd., Nanaimo, BC V9T 4B5
Telephone: (250) 716-2022
Toll Free: 1-888-480-2273

Nanaimo Port Authority Contacts

Wharfinger’s Office Boat Basin
Nanaimo Port Authority (250) 753-4146
Visiting Vessel Pier (250) 755-1216
The Boat Basin (250) 754-5053

Nanaimo Ice Centre/Nanaimo Aquatic Centre

Nanaimo Aquatic Centre
741 Third St. (250) 756-5200
Nanaimo Ice Centre
750 Third St. (250) 756-5200

Food safe/Serving It Right/WHMIS

Serving It Right (Government of BC)

Tradeshows/Home Shows

Home Shows are usually held at one of the larger facilities operated by the Parks, Recreation & Culture department of the City of Nanaimo (250) 756-5200

Rental Facilities

City of Nanaimo

Government Information

Enquiry BC – Enquiry BC provides open, accessible government to all British Columbians. Hours of operation are 7:30 am to 5:00 pm PST Monday to Friday. Toll free 1-800-663-7867, Telephone device for the deaf (TDD) 1-800-661-8773.

How do I contact my MLA/MP?

MLA for Nanaimo is Leonard Krog
Telephone: (250) 714-0630
MLA for Nanaimo-Parksville is Michelle Stilwell
Telephone: (250) 585-1622
MLA for Nanaimo-North Cowichan is Doug Routley
Telephone: (250) 716-5221
MP for Nanaimo-Cowichan is Jean Crowder
Constituency Office: 1-866-609-9998
Ottawa Office: 1-613-943-2180
MP for Nanaimo-Alberni is James Lunney
Constituency Office: (250) 390-7550
Ottawa Office: 1-613-992-5243

Annual events

Maple Sugar Festival, February
Empire Days, May
Farmers Market, May – October
Cadillac Van Isle 360, June (every 2 years)
Dragon Boat Festival, July
Silly Boat Festival, July
Bathtub Races/Marine Festival, July
Vancouver Island Exhibition (VIEX), August

For other Community Events

Tourism Nanaimo
Downtown Nanaimo Business Improvement Association
The Port Theatre

To report a broken link, please contact the Greater Nanaimo Chamber of Commerce at